Legal

Terms of use

Last updated: July 2026

1. Purpose of the service

YOYO is a mobile app offering a universal loyalty card that gives users access to discounts at partner merchants in West Africa.

2. Access requirements

To use YOYO, you must:

Be at least 18 years old
Complete the identity verification process (KYC)
Hold a valid subscription
Accept these terms

3. Subscription

The Monthly plan does not renew automatically: you top it up whenever you like, with no fees and no commitment. The Premium Annual plan renews automatically every year.

Payment is made exclusively by Mobile Money (Orange Money or Wave) from the app.

4. Use of the service

You agree to:

Use YOYO honestly and lawfully
Not share your account with other people
Respect each partner merchant's specific conditions
Not use the service for fraudulent purposes

5. Discounts and offers

Discounts offered by YOYO are only valid at partner merchants. YOYO is not responsible for merchants' products or services.

6. Limitation of liability

YOYO is provided "as is". We do not guarantee:

That the service will be free of errors or interruptions
That the service will meet your expectations
That the service will be available at all times

7. Personal data

Your personal data is collected and processed in accordance with our privacy policy. It will never be sold to third parties.

8. Changes to the terms

YOYO reserves the right to change these terms. Changes will be announced in the app, and your continued use of the service means you accept the new terms.

9. Termination

YOYO may close your account in the event of a breach of these terms or fraudulent behavior.